Glofox is a boutique-studio platform built primarily for the US, UK, and European markets. Torzil is built for independent gyms and fitness studios in India and the US - with India-first pricing, official WhatsApp automation, and UPI payments baked in.
Here’s how the two compare on the things that actually matter to a gym owner.
| Feature | Torzil | Glofox |
|---|---|---|
| Primary market | Independent gyms & fitness studios in India and the US | Boutique fitness and studio businesses, primarily in the US, UK, and Europe |
| Pricing currency | ₹ pricing for India (from ₹1,500/mo), $ pricing for the US (from $60/mo) | USD/GBP-first pricing, not localized for India |
| Setup fee | $0 | Varies by plan tier |
| WhatsApp automation | Official WhatsApp Business Cloud API for renewal reminders and announcements | Primarily email/SMS-based communication |
| Local payments | UPI payments and GST-ready invoicing | International payment gateway integrations (e.g. Stripe) |
| Biometric attendance | Built-in fingerprint/face check-in, synced in real time | QR/kiosk check-in focused; biometric hardware integration not a standard feature |
| Member app | Native iOS and Android app included on every plan | Branded booking app for classes and schedules |
| Free trial | 7 days, full access, no credit card | Demo-based sales process |
Details for Glofox reflect their publicly available marketing materials at the time of writing - confirm current specifics directly with them before deciding.
The numbers behind the decision
Software is a retention tool before it is an admin tool, and the benchmarks are worse than most operators assume.
- Industry-average annual retention is 66.4%, measured across 175 companies and more than 17,000 facilities in the HFA 2025 benchmarking report - about 5 points below the 71.4% figure still widely quoted from 2015.
- Roughly half of new members quit before six months.
- Members attending fewer than four times in their first month have around an 80% chance of cancelling.
- India has 96,278 gyms and about 13.6 million paid memberships, with penetration near 0.12% - projected to reach 23.3 million memberships and ₹37,700 crore by 2030.
Sources: Nutripy retention benchmarks, PushPress retention guide, India Fitness Market Report 2025 (HFA).
Five questions that separate these two
- Is the WhatsApp integration the official Meta Cloud API? An unofficial bridge can get the gym’s number banned, taking your entire member communication channel with it.
- Is it UPI AutoPay, or a payment link? AutoPay collects the renewal automatically on the due date by UPI mandate. A payment link still needs the member to act. Vendors use the terms interchangeably.
- Is the member app native, or a website in a wrapper? Ask for both store links and read the recent reviews, not the rating.
- Which biometric devices are supported, by name? “All standard devices” is not an answer - ZKTeco, eSSL and BioMax are the common ones in India.
- Does it track expenses, or only income? Revenue reporting alone cannot tell you whether a branch is profitable.
What this comparison does not tell you
It cannot tell you which platform has better support, because that is unmeasurable from outside and it is what operators complain about most. Details for the other platform reflect publicly available documentation at the time of writing - confirm current specifics with them directly. Demo both, put your own member data in, and trust that over any table, including this one.
Related reading
- Best gym management software in India (2026): 12 platforms compared
- Session-based vs duration-based pricing
- Biometric attendance for gyms
- Multi-branch gym management
- Gym member retention strategies
- Torzil pricing
Book a demo to see how Torzil handles renewals, attendance, and payments for an independent gym.